Rizwan Adatia Foundation has instituted a donation refund policy to ensure fair and transparent processing of requests for refund of donations as digital payments are becoming more frequent.
Rizwan Adatia Foundation expects that all donors will exercise due care and diligence while making donations. Rizwan Adatia Foundation also recognizes that a donation may be made erroneously or donors may change their mind. Rizwan Adatia Foundation will examine request for refund of donation and endeavor to make the refund. Rizwan Adatia Foundation may also seek proper explanation and reason from the user. Also, it will require further verification of the user and need documents of proof as well as for donation.
Rizwan Adatia Foundation is not obliged to make refunds and may, in its discretion, decline any requests for refund of donations, particularly if a tax exemption certificate has been issued.
If you would like your donation to be refunded, you must request Rizwan Adatia Foundation in writing or by email for a refund at the following address:
Rizwan Adatia Foundation,
Unit No. 325, 3rd Floor, The Summit Business Bay
Off. Andheri Kurla Road, Behind Guru Nanak Petrol Pump,
Near WEH Metro Station, Prakash wadi
Andheri East, Mumbai – 400 093
Phone: +91-22-2682 0133
Your refund request must contain the details such as Date of Donation, Amount of Donation, Mode of Donation i.e. Credit Card or Online Payment and should reach Rizwan Adatia Foundation office within 7 (Seven) days from the date on which you made the donation i.e.:the date on which you made the donation online, electronically or through other means, OR the date on which you handed over the cheque/demand draft to Rizwan Adatia Foundation or someone authorised by Rizwan Adatia Foundation for this purpose, OR the date on which you despatched the cheque/demand draft to Rizwan Adatia Foundation by other means.
The refund process may take time 7 to 30 working days depending on the availability of the information from third parties such as Payment Gateway, Banks, etc. through which transaction is done.
All decisions of Rizwan Adatia foundation in this regard will be final and binding on the donor.